How 4fun protects your account and information
When you open an account with us, your personal details, payment information and play history stay secure under encryption and strict access controls. We handle your data responsibly...
What information we collect and why
We collect your name, email address, phone number and identity verification details when you register. During deposits and withdrawals through JazzCash, Easypaisa, SadaPay and Raast, payment processors share transaction records with us to confirm your identity and prevent fraud. We also track your account activity—login times, game selections, bet amounts and session duration—to monitor for irregular behaviour and keep your account safe.
Location data helps us confirm you're in a supported region where local law permits access. None of this information is sold to third parties. We keep it only as long as your account is active, plus a retention period for legal compliance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to contact us about your data
Email Support
Send privacy requests and data questions to our compliance team at [email protected]. We respond within five working days with details on what we hold and how to exercise your rights.
Account Settings
Log in and visit your account settings to review registered contact details, payment history and linked devices. You can update your email and phone number directly without contacting support.
Data Access Requests
Request a full copy of your personal data and account records by emailing [email protected] with your username. We'll compile and send it within ten working days in a readable format.
How we earn your confidence on privacy
Encrypted Storage
All passwords and sensitive account data are encrypted with industry-standard TLS protocols before storage. Payment information is tokenised so we...
Third-Party Audits
We undergo annual security reviews by independent auditors to verify our data practices comply with payment processing standards and local...
Vendor Agreements
Every third party we work with—payment processors, hosting providers, analytics tools—signs a data protection agreement that restricts what they can...
Fraud Monitoring
We use automated systems to detect unusual account activity, repeated failed logins and suspicious withdrawal patterns. If we spot something...
Minimal Collection
We only ask for information we actually need to verify your identity, process payments via JazzCash, Easypaisa, SadaPay and Raast...
Policy Transparency
This privacy policy is updated whenever our practices change. We notify you of material changes via email at least thirty...
How privacy aligns with our other terms
| Terms of Service | Our main terms cover account conduct and game rules; privacy policy covers data handling. Both protect your account together—terms prevent misuse, privacy ensures secure handling of your information. |
|---|---|
| Payment Terms | When you deposit via JazzCash, Easypaisa, SadaPay or Raast, those providers share transaction records with us. Our privacy policy explains how we use those records; their terms govern what they do with data on their end. |
| Cookie Policy | Cookies on 4fun track session activity and remember your preferences. This privacy policy explains what we collect via cookies; you can disable non-essential cookies in your browser without losing core account access. |
| KYC Verification | Our anti-fraud rules require identity verification before withdrawal. This privacy policy explains we collect identity documents and phone verification data; those details are deleted once verification is complete. |
| Dispute Resolution | If you dispute a charge or game outcome, we may retain related account data and communications longer than usual to resolve the dispute. Privacy policy explains this data retention exception for legal defence. |
| Account Closure | When you close your account, we anonymise personal details and keep transaction logs only for tax and fraud-prevention purposes. Privacy policy sets out the minimum retention periods for legal compliance in Pakistan. |
| Third-Party Integrations | Live casino studios and sportsbook data providers are third parties under this privacy policy. We specify which data they can access; they are bound by separate contracts and cannot share your details without consent. |
The security features that protect your account
Two-Factor Authentication
Enable 2FA in account settings to require a one-time code via email or SMS when you log in from a new device. This prevents unauthorised access even if someone obtains your password.
Session Timeout
Your account automatically logs out after fifteen minutes of inactivity. This protects you if you leave your device unattended. You can log back in instantly with your credentials.
Device Recognition
4fun remembers trusted devices so you don't have to verify every login. You can view all recognised devices in your account security settings and remove any you don't recognise.
Payment Verification
Before withdrawals clear via JazzCash, Easypaisa, SadaPay or Raast, we confirm your identity and cross-check the destination account matches your registered details to prevent fraud.
Data Breach Response
If we discover unauthorised access to your personal information, we notify you within forty-eight hours and take steps to secure your account. You can change your password immediately through account settings.
Privacy Controls
Visit your preferences to control marketing emails, adjust data sharing with analytics tools and manage how your account information appears to 4fun support teams during investigations.